FAQ - School Cash Box

Frequently Asked Questions

Frequently Asked Questions

What can I collect money for?

School Cash Box users typically collect money to help fund school-wide collections, such as PTA dues, Spirit Wear, Fundraisers, etc. The possibilities are endless!

Do users have to create an account to make a contribution?

No, contributors do not need to create an account in order to contribute to an event.

How will I know if someone contributes to my event?

You, as the organizer, will receive an email every time a contribution is made to your School Cash Box event.

Does School Cash Box cost anything?

It is FREE to organize, plan, and share your event. However, if your contributors are paying via credit/debit card  there is a small fee. School Cash Box will charge contributors a convenience fee of 5.9% + $0.55 for payment when using a credit or debit card. Please see our Pricing and Fees page for more information.

How do online payments work?

Online payments are made possible by PayPal for a small fee (paid by the contributor). The organizer will never have to pay any fees.

Is School Cash Box safe and secure?

Yes, School Cash Box is safe and secure! With the use of PayPal’s platform, all of your sensitive, personal information is encrypted and stored in a Payment Card Industry Data Security Standard (PCI DSS) Compliant environment. School Cash Box users’ money is always held securely by PayPal’s FDIC – insured partner bank, so your funds are never at risk.

How do I collect my funds?

Once PayPal is linked to your School Cash Box account, any contributions made to your collections will be deposited into your PayPal account instantly!

Why does School Cash Box charge a convenience fee?

School Cash Box operates at ONLY a 3% + .25 fee that is applied to each contribution. A portion of that fee is used to cover expenses such as maintenance of the website, infrastructure, and payroll. The other portion of the fee is donated right back into your schools via School Cash Box Education Donations.

Can you contribute from a smart phone or tablet?

Yes! The mobile version is responsive so, you won’t have any trouble viewing it on your tablet or smart phone. Your contribution page will still look great and anyone can easily contribute, just as they would on a computer. We hope to have an app available to you in the future!

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